Skip to main content

File Exchange

File Exchange
Overview
Upload
Upload Listings and Updates
View Upload Results
Select Template
Download
Download Files
Download Schedule
Completed Downloads
File Exchange Frequently Asked Questions
General
What is eBay File Exchange?
How much does it cost to use eBay File Exchange?
How do sellers qualify to use eBay File Exchange?
Who should use eBay File Exchange?
How do I apply for an eBay File Exchange account?
eBay File Exchange Benefits
How does eBay File Exchange work?
What type of changes can I make to my listings?
How long will it take to process my files?
File Format
What data file characteristics are required?
What information is required in the data file?
Does the eBay File Exchange data file format work with other eBay selling tools?
Where can I get the eBay File Exchange template?
How do I send eBay the data file?
Support and Feedback
Where can I find more specific instructions about using eBay File Exchange?
Are there account representatives to support sellers using eBay File Exchange?
How can I provide feedback regarding eBay File Exchange?
General
What is eBay File Exchange?
eBay File Exchange is an advanced selling management tool that enables qualified sellers to load and manage their inventory on eBay easily and efficiently. Once sellers create a data file using an eBay File Exchange template, they can upload their data file from the Upload New and Revised Listings page.
How much does it cost to use eBay File Exchange?
eBay File Exchange is free to sellers who qualify to use it.
How do sellers qualify to use eBay File Exchange?
Sellers must be an eBay member for at least 90 days and sell more than 50 items per month.
Who should use eBay File Exchange?
This tool is valuable for very high-volume sellers who want to upload and manage their eBay inventories in bulk.
How do I apply for an eBay File Exchange account?
You can apply on the eBay File Exchange Overview page. eBay will verify your eligibility automatically. You can start using eBay File Exchange as soon as your registration is complete.
eBay File Exchange Benefits
How does eBay File Exchange work?
Sellers create inventory data files that are based on the eBay File Exchange templates. Sellers can upload their data files to eBay File Exchange in one of two ways: (1) from their account page interactively or (2) from their script programmatically. eBay File Exchange processes data files, runs the requested actions, and creates a Load-Results report that sellers can download.
What type of changes can I make to my listings?
Sellers can upload files which add, revise, relist, and end listings. Sellers can end their Stores listings and create them in another format to move inventory out of their Stores. They can also perform some basic post-sale management tasks such as leaving feedback or identifying items for which they have received payment or shipped to the buyer.
How long will it take to process my files?
eBay processes data files within a few hours; however, larger data files may take longer.
File Format
What data file characteristics are required?
The data file should be submitted in CSV (comma-separated values) format. This CSV format is compatible with Microsoft Excel. The file must be no larger than 15 MB and cannot exceed the maximum number of listing requests that the seller is allowed during a 24-hour period.
What information is required in the data file?
Sellers must specify the action requested (add, revise, relist, end), and normal eBay listing-related details such as listing format (auction, fixed price) and seller features (eg: gallery). For specific information on the data file format, please refer to the eBay File Exchange User Guide, which is accessible to eBay File Exchange sellers.
Does the eBay File Exchange data file format work with other eBay selling tools?
At this time, the eBay File Exchange data file format cannot be used with the import function that is part of the other eBay seller tools.
Where can I get the eBay File Exchange template?
Once you have an eBay File Exchange account, go to your account page to download and populate an eBay File Exchange template.
How do I send eBay the data file?
You can upload your data files from your account page interactively or programmatically via scripts. Please see the eBay File Exchange User Guide for more information regarding these options.
Support and Feedback
Where can I find more specific instructions about using eBay File Exchange?
Once you have an eBay File Exchange account, you can access the eBay File Exchange User Guide from your account page.
Are there account representatives to support sellers using eBay File Exchange?
There are no account representatives for eBay File Exchange. Once you create your eBay File Exchange account, you will be able to access helpful and thorough product documentation.
How can I provide feedback regarding eBay File Exchange?
Contact Customer Support on the eBay File Exchange Help page to send feedback.

If you have not found the information you are looking for, please