Before you buy from a seller, here are some ways you can get to know them.
The seller created an About Me page to tell you more about themselves. Click this icon to open their About Me page. (Buyers can create an
About Me page too.)
The seller is ID Verified. When a member gets ID Verified, a third-party company working with eBay confirms the member's identity by cross-checking their contact information across consumer and business databases. Learn more about ID Verify.
Learn more about ID Verify for international sellers in Singapore.
Learn more about ID Verifiy for international sellers in Malaysia
Learn more about ID Verify for international sellers in the Philippines.
The user has been a registered eBay user for 30 days or less.
The user has changed their user ID within the last 30 days.
If you still have questions about the item after reading the description or terms of sale click the Ask a question link. If you don't see your answer, you can send a note to the seller.
Contact the seller if you've won an item and have questions.
Posting and handling: Look at posting and handling charges before you bid or buy.
Payment: Look at the payment options the seller offers. Electronic methods such as PayPal and Internet merchant credit card payments offer the best security and can be the fastest way to get your item posted. For most categories, you won't be able to pay with cash or instant cash wire transfer services such as Western Union or MoneyGram. Here's more about choosing a payment method.
Returns: Read the seller's return policy before you bid or buy. Contact the seller if you have any questions. Some questions you might want to ask include:
Does the seller accept returns, or is the item sold as-is?
Under what circumstances can you return the item?
Would you have to return the item to the seller within a certain time period?
What kind of refund does the seller provide?
Who pays for return postage and handling?
Does the seller charge a restocking fee?
Have a question? We can help.
Get help from other eBay members. Visit the Answer Centre to post a question.
Choosing items confidently
What buyers should know about postage
Choosing a payment method