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Cookies, Web Beacons, and Your Privacy

eBay uses cookies, Web beacons, and third parties to provide you with services that make the eBay site more efficient for your buying and selling activities. eBay limits the use of these tools to protect your privacy. For more information on eBay’s privacy practices, see eBay’s Privacy Policy.

About cookies

"Cookies" are small files placed on the hard drive of your computer. eBay uses cookies to provide services to you and help ensure your account security. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive once you end your session (log out or close your browser).

eBay uses cookies on certain pages of the Web site to:

  • Allow you to enter your password less frequently during a session.

  • Provide information that is targeted to your interests.

  • Promote and enforce trust and safety.

  • Offer certain features that are only available through the use of cookies.

  • Measure promotional effectiveness.

  • Analyse our Web page flow.

Cookies we use for trust and safety (Flash cookies) – eBay uses Flash cookies, which are cookies written with Flash technology, to help ensure that your account security is not compromised and to spot irregularities in behavior to prevent your account from being fraudulently taken over. Read more about managing Flash cookies.

Cookies on eBay's discussion boards – Our third-party service providers for eBay's discussion boards (for example, New to eBay, International Trading Board, etc.) use session cookies to facilitate conversation threads and overall service functions.

Cookies and search – If you enter a search term like "red fire truck" on the eBay Search page, you will see a line in the source code that reads "kw=red fire truck". The search term becomes the keyword, which allows the code to search eBay for the search term. eBay's policy is not to display banner ads from non-eBay sellers that compete directly with the search term you enter, unless it is a service not provided by other eBay sellers (for example, "car insurance.")

Your choices about cookies – We offer certain features that are only available through the use of a cookie. You are always free to decline cookies if your browser permits. However, if you decline cookies, you may not be able to use certain features on the Web site, and you may be required to re-enter your password more frequently during a session. Learn how to set your browser to accept cookies.

Web beacons

A Web beacon is an electronic image, called a single-pixel (1 x 1) or clear GIF placed in the Web page code. Web beacons serve many of the same purposes as cookies. In addition, Web beacons are used to track the traffic patterns of users from one page to another in order to maximise Web traffic flow.

How eBay protects your privacy with third parties

  • eBay works with third parties to provide you with additional products and services. These third parties are subject to confidentiality agreements with eBay and other legal restrictions. These restrictions prohibit the use of the information eBay provides them for any purpose except to facilitate specific outsourced eBay-related operations.

  • eBay does not permit any third parties to collect personal information through the use of cookies or Web beacons. eBay uses software to regularly verify that these third parties do not collect any personal information in ads using cookies or Web beacons.

  • eBay utilises DoubleClick, a third-party ad-serving technology, to serve ads. eBay does not permit DoubleClick to collect any personal information through the use of cookies in ads. Please visit the DoubleClick Web site for more information about its business practices and privacy policies.

  • eBay does not permit third-party content on eBay (such as an item listing) to include cookies or Web beacons, although this may still happen from time to time. If you believe a listing may be collecting personal information or using cookies, please report it to spam@eBay.com.

  • Web TV users: The temporary cookie placed on your computer is only valid for your current eBay session. Once you sign out of eBay, the temporary cookie is removed.


Contact Customer Support

If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.


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