One of the most important aspects of purchasing an item on eBay is being sure about the item you want. Knowing the condition of a used item, the authenticity of an item are important factors that can have a huge impact on price.

eBay offers our member many tools with which you'll be able to choose the perfect item for your needs:

• Thoroughly review the item description.
• View other listings offered by your seller.
• Ask the seller a question.
• Educate yourself about eBay's listing policies.
• See how the Fraud Protection Programme can add confidence to your purchase.
• Know your seller's return or exchange policies.
• Read through some common tips on choosing your item.

Related Help topics:

• Knowing Your Seller: Overview
• If Something Goes Wrong: Overview