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Contact Us
1. Select a Category 2. Select a Subtopic 3. Review Help and Email Us

Select the topic that best matches your question or concern, and click the Continue button. Then follow the instructions on the next two pages. Note: Selecting the most appropriate topic will enable us to assist you more quickly and prevent delays.

Listing Violations
Report a listing violation or prohibited (banned) item

Buying and Finding
Ask about Search, bidding, paying for an item, and dispute resolution

Account Security
Report fake eBay emails, unauthorised account activity, or other safety concerns

My Account - Registration/Password
Ask about My eBay and changing contact information

Selling and Managing Your Item
Ask about photos, fees, tools, Stores, unpaid item or another problem with an eBay member

Ask about suspended accounts, notices, Payment Holding or sign-in problems

Dispute and Feedback
Ask about dispute resolution process and Feedback system