From collectables to cars, buy and sell all kinds of items on eBay
  Home > HelpFeedback > All about Feedback > Can I change feedback comments and get scores removed?
Help
Can I change feedback comments and get scores removed?

In most cases, the Feedback comments you’ve received cannot be removed. Because Feedback represents members’ opinions, eBay cannot edit these comments, nor can we legally investigate them for accuracy.

However, there are some basic rules that must be followed to ensure that Feedback isn't abused. We will remove Feedback comments and ratings in a few limited situations, if we find that these rules have been broken.

For information about eBay’s specific policies on Feedback removal, see Feedback Abuse, Withdrawal and Removal.

Contact Customer Support

If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.

Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.


About eBay | Jobs | Announcements | Register | Security Centre | Feedback Forum | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time