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Finding eBay Members

If you’re trying to decide with whom you want to do business, or you’re just trying to connect with another eBay member, you can search for the member by their User ID or email address. If you do not know the member’s User ID or email address, you can request this and other contact information.

Searching for an eBay member

You can search for a member as long as you know the member’s User ID or email address. If you have not completed a transaction with the member, eBay will provide only limited information to protect the member's privacy.

To search for a member:

  1. Click the “Advanced Search” link located at the top of most eBay pages.

  2. On the left side of the page under Search, click the “Find a Member” link.

  3. Enter the member’s User ID or email address.
    Tip: If you are not sure of the exact User ID, type in your closest guess. Your search results will include close matches with the member’s location.

  4. Click the Search button.
    If you entered an email address, eBay displays the member's User ID and a link to the Feedback Profile, eBay store, and items for sale. This information is especially helpful if you do not know the member's User ID and you cannot locate their listing.

    If you have not completed a transaction with that member in the last 60 days, eBay will confirm if the email address you entered belongs to another eBay member, and display that member's feedback score.

Requesting a member’s contact information

You can request another member's contact information only if you are currently or recently involved in a bid or sale with that member.

To request a member’s contact information:

  1. Click the “Advanced Search” link located at the top of most eBay pages.

  2. On the left side of the page under Search, click the “Find Contact Information” link.

  3. Enter the member’s User ID and the item number of the item you’re trading with that member.

  4. Click the Search button.
    The information you request will be emailed to your registered eBay email address. This information can only be used in accordance with eBay's Privacy Policy. The member whose information you are requesting will also receive your contact information.


Contact Customer Support

If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.


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