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Managing Selling with My eBay

You can view and manage all of your eBay selling activities from a central location — the My eBay All Selling page.

For example, you can:

Managing items you scheduled to sell

You can view a list of the items you scheduled to start later. Since these items are currently pending, you can preview and edit them.

To manage items you scheduled to sell:
  1. Go to My eBay » Scheduled (from the left navigation menu)

  2. From the Scheduled section, select to do any of the following:

    • To preview how an item will look to buyers when it starts, click the item title.

    • To edit an item, from the Take Action drop-down menu, click Edit.

    • To sell a similar item, from the Take Action drop-down menu, click Sell Similar.

    • To change the date and time your scheduled item will begin, select the check box next to the item and click the Reschedule button at the bottom of the section.

      Note: If you select to reschedule several items, you can also choose to space out your listings at intervals of between one to 30 minutes.

    • To add a personal and private note to an item, select the check box for the item, click the Add Note button. Then, type your note, and click Save. Learn more about adding a note to an item.

Managing items you’re selling

You can view key information for all your items currently for sale on eBay including current price, number of watchers, number of bids, and current winning bidder Active Selling section. Select to view:

  • All items you're selling

  • Items that have bids where the reserve has been met

  • Items that have offers

  • Items that have no bids

  • Items where the reserve has not been met

Note: Without bids means your item has not received any bids.

To manage items you are seling:
  1. Go to My eBay » Active (from the left navigation menu)

  2. From the Active Selling section, select to do any of the following:

    • Revise the details of your listing

    • Sell a similar item starting with the details of the current one

    • End an item early

    • Edit the description of the listing

    • Create a set of items from several sections

Managing items you’ve sold

You can view information about your item listings that ended in a successful sale including the buyer, sale price, sale date, and quantity sold in the Sold section.

To manage items you've sold:
  1. Go to My eBay » Sold (from the left navigation menu)

  2. From the Sold section, select to do any of the following

    • See groups of items from the View drop-down - select All, Awaiting Payment, Awaiting Postage, Awaiting Feedback or custom lists of items

    • Use links in the Take action drop-down to send a Second Chance Offer, view order details, contact the buyer, mark or unmark the item as payment received, sell a similar item or relist the item

    • Use the Period drop-down menu to select the time-period for the items you want to view.

You can also quickly tell if you have been paid for an item, despatched the item, left the buyer feedback, or received feedback from the buyer by looking at the icons in the right columns. An icon is coloured for completed actions and grayed out for actions you may need to act on.

Action

Icon

Payment received

  • Paid: Paid

  • Unpaid: Unpaid

Item despatched

  • Despatched: Despatched

  • Not despatched: Not despatched

Feedback left for the seller

  • You've left feedback: You've left feedback

  • You haven't left feedback: You haven't left feedback

Feedback received from the seller

  • You've received feedback: You've received feedback

  • You haven't received feedback: You haven't received feedback

You can sort items based on their status by clicking the appropriate icon at the top of the Won section.

Managing unsold items

From the Unsold section of My eBay, you can view information about your item listings that did not end in a successful sale including the title, number of bids, high bid, and end date.

To manage your unsold items:
  1. Go to My eBay » Unsold (from the left navigation menu)

  2. From the Unsold Section, select to do any of the following

    • Use the Period drop-down menu to select the time-period for the items you want to view.

    • To make an attempt to sell an unsold item, click Relist from the Take Action drop-down.


Contact Customer Support

If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.


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