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Web Browser Recommendations for Using eBay

eBay is designed to work with most modern Web browsers. For best results, eBay recommends you always use the current version of eBay supported browsers. In addition to improving your experience on eBay, upgrading your browser displays Web pages faster and provides the latest security updates.

Getting the best Web browsing experience on eBay

To ensure you get the best Web browsing results on eBay:

  • Use eBay's recommended Web browsers. eBay supports Microsoft Internet Explorer 6 or higher, Mozilla Firefox 1.5 or higher, or Apple Safari.2 or higher. These browsers are widely used, and their manufactures provide continual security updates. MSNTV2 is supported by eBay with exceptions due to limitations of that platform. Netscape Navigator is no longer supported by eBay. eBay is currently not supporting advanced functionality on the Opera browser.

  • Be sure Javascript is enabled while using eBay. This allows interactive features to work properly. For more information on enabling Javascript, see your browser’s Help section.

  • Be sure cookies are enabled. “Cookies” are small files that eBay and other Web sites store on your computer, allowing those sites to “remember” your preferences and require you to enter your password less frequently. They also allow you to use certain features in My eBay, including leaving Feedback.

  • If you use a pop-up blocker, you may want to temporarily allow pop-ups while on eBay. This ensures all information is displayed and all eBay interactive features, such as eBay’s Live Help, are working properly.

Downloading the latest version of eBay's recommended Web browsers

To provide you with the best buying and selling experience, eBay uses the improved technology only available in the latest versions of Web browsers. If you continue to use older browsers, you may notice that some functions and features you use on eBay will stop working as changes are made to the eBay site.

Web Browser

Download Web Sites (available off eBay)

Microsoft Internet Explorer 6 or later

Windows (Mac no longer supported)

Mozilla Firefox 1.5 or later

Windows and Mac

Apple Safari 2 or later

Mac

MSN TV users

For best results using eBay on your television, use MSN® TV 2 Internet & Media Player. MSN®TV 2 uses the latest Internet Explorer 6.0 Web browser technology, which will provide improved Web site compatibility. However, there may be limitations based on hardware and screen area when using MSNTV2.

The original MSN® TV (formerly known as WebTV®) uses a different technology from other browsers to navigate the Internet, so it might not perform well with all Internet sites, including eBay. MSN®TV 2 is a faster and more robust alternative to the original MSN®TV or WebTV®, which works with your existing MSN TV Service. Search for MSN® TV 2 on eBay.

Additional questions

For guidance on your particular operating system, hardware, and Internet access, ask your Internet Service Provider (ISP) or visit your Web browser's online Help or Customer Support area.


Contact Customer Support

If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.


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