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About the eBay Community

The eBay Community is made up of eBay members, buyers and sellers, as well as eBay staff. The eBay Community encourages open and honest communication among all its members. You'll find that respect and communication are the cornerstones of eBay's dynamic Community.

Community values

eBay provides the following resources The eBay Community is guided by the following five fundamental values:

  • We believe people are basically good.

  • We believe everyone has something to contribute.

  • We believe that an honest, open environment can bring out the best in people.

  • We recognise and respect everyone as a unique individual.

  • We encourage you to treat others the way you want to be treated.

eBay is firmly committed to these principles. And we believe that community members should also honour them—whether buying, selling, or chatting with eBay friends.

Community resources

eBay has a range of resources to help you stay informed about the latest eBay events, programmes, and news; learn how to use eBay; and connect with other eBay members.

Notes: You must be a registered eBay member to post a discussion topic or message. If you're not yet a member, register now. Use of the Community Help boards and chat rooms is subject to eBay's Board Usage Policy.

Tip: You do not need to join a forum or group to search and read the postings.

eBay Resource

What's it for

Announcements Boards

Check here for system status, useful links, eBay promotions and general announcements.

Answer Centre

Get quick help from other eBay members. The Answer Centre is a member-to-member forum where eBay members can ask questions, give or receive answers, and share information about eBay. Every answer includes an option that allows members to vote whether the information was helpful or not. To rate an answer, click the Yes or No button next to the question Was this answer helpful? If you change your mind, you can vote again and your vote will be updated.

Discussion Boards

eBay's Community Help and General Discussion Boards are some of the best places to learn useful eBay tips. And it's easy to make new friends in eBay's chat rooms.

  • Community Help Boards: eBay members and staff moderators answer questions and solve problems together.

  • General Discussion Boards: Share your opinions and suggestions or just relax with other eBay friends.

My World

Customise your My World page to let members get to know you and add links to items you're selling. Use different colour themes and layouts without knowing HTML.

News & Announcements

Get the latest news and information about what's happening at eBay—from up-to-the-minute systems status to the latest policy changes. Read the latest eBay news and announcements.

Guides

Research products and gain valuable knowledge from other eBay members.

Sending Suggestions to eBay

Your ideas to help improve your experience on the eBay site are valued, so feel free to send us any suggestions you may have about eBay. Please be aware that all suggestions cannot be answered directly. This area is for making a suggestion that does not need a reply.


Contact Customer Support

If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.


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