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Paying for items

Have you won or bought an item? Congratulations on your purchase! When it comes time to pay, our payment methods make it easy.

Solve a problem

Go to My eBay, and click the "Won" link on the left side of the page. Locate your item. If the "Paid" icon is blue, you've paid for your item. If the icon is gray, you might need to make a payment or update your payment status.
Contact your seller if you have any questions about your payment status. On the item page, click the “Contact Seller” link.
Go to PayPal and click the "Sign Up" link at the top of the page.
You can find most of the answers to your PayPal questions by using PayPal’s Help Centre. If you need additional assistance, contact PayPal Customer Service.
Take a look at our guidelines for contacting your seller and resolving issues using our Resolution Centre. If you paid with PayPal, you might be covered by PayPal Buyer Protection.

Help topics

Basics

How to pay on eBay
Learn how to pay for items.


Choosing a payment method
Some payment options offer more protection than others.


Paying for items with PayPal
Send payments securely online using a credit card or bank account.


Paying with eBay coupons
Find out how to redeem eBay coupons.


Making an immediate payment
If a listing requires immediate payment, you'll need to pay for the item in order to win it.

Tutorial

Using PayPal

Find out why we recommend PayPal

7 minutes

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Get help from other eBay members. Visit the Answer Centre to post a question.

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