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Previously Suspended Users

A person suspended from eBay loses all membership privileges. A suspended individual is not permitted to participate on the eBay site using any existing account, or to register new accounts with eBay. A suspension from eBay may be for a fixed length of time, indefinite, or permanent. Suspensions remain in effect until removed by eBay.

Sellers are also required to resolve all performance issues on accounts that are not in good standing before buying or selling with other accounts. Accounts that have been restricted or sellers who have a lowered search standing are not considered to be in good standing. Sellers who are not in good standing are not allowed to register new accounts or use an existing eBay account to avoid buying and selling restrictions or other policy consequences.

Violations of this policy may result in a range of actions, including:

  • Listing cancellation

  • Loss of eBay fees

  • Limits placed on account privileges

  • Loss of PowerSeller status

  • Permanent account suspension

Members who suspect that someone trading on the eBay site is connected to a suspended account, are encouraged to report it by providing the User ID of the suspended member, as well as the User ID that is currently being used.

Some Examples

James had an eBay account. He violated eBay policies and as a result, his account was suspended indefinitely. James then registered a new account with eBay. Registering that new account violates this policy.

Jane had two eBay accounts. While using one of her accounts, Jane violated eBay policies. As a result, that account was suspended. Jane then switched all her activity on eBay to her second account. Using that second account during her suspension violates this policy.

Why does eBay have this policy?

This policy helps protect the eBay community from individuals who do not behave as responsible members. When eBay acts to suspend a user, eBay is suspending the individual, not just a specific account.

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