Help
Help
Search the Help pages (Does not search for items or products) Search Help Pagestips

Item conditions by category


When you list your item, you'll need to specify its condition. Item condition is required on eBay.com, eBay.com.au, eBay.de and eBay.co.uk starting Jul 27, 2010.

eBay Quick Tips (applicable to eBay.com)

How to apply new item conditions
Watch our video about specifying your item's condition.

2 minutes

Condition descriptions differ by item category. Use the following tables to determine the condition you need to specify for your item.

Jewellery & Watches
Condition Description

New with tags

A brand-new, unused, and unworn item (including handmade items) in the original packaging (such as the original box or bag) and/or with the original tags attached.

New without tags

A brand-new, unused, and unworn item (including handmade items) that is not in original packaging or may be missing original packaging materials (such as the original box or bag). The original tags may not be attached.

New with defects

A brand-new, unused, and unworn item. Possible cosmetic imperfections range from natural color variations to scuffs, cuts or nicks, hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. The apparel may contain irregular or mismarked size tags. The item may be missing the original packaging materials (such as original box or tag).  New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See the seller’s listing for full details and description of any imperfections.

Used

An item that has been used or worn previously. See the seller’s listing for full details and description of any imperfections.

Clothing, Shoes & Accessories (Shoes)
Condition Description

New with box

A brand-new, unused, and unworn item (including handmade items) in the original packaging (such as the original box or bag) and/or with the original tags attached.

New without box

A brand-new, unused, and unworn item (including handmade items) that is not in original packaging or may be missing original packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.

New with defects

A brand-new, unused, and unworn item. Possible cosmetic imperfections range from natural color variations to scuffs, cuts or nicks, hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. The apparel may contain irregular or mismarked size tags. The item may be missing the original packaging materials (such as original box or tag).  New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See the seller's listing for full details and description of any imperfections.

Used

An item that has been used or worn previously. See the seller's listing for full details and description of any imperfections.

Clothing, Shoes & Accessories (Underwear)
Condition Description

New with tags

A brand-new, unused, and unworn item in the original packaging (such as the original box or bag) and/or with the original tags attached.

New without tags

A brand-new, unused, and unworn item that is not in original retail packaging or may be missing original retail packaging materials (such as the original box or bag). The original tags may not be attached.

New with defects

A brand-new, unused, and unworn item. Possible cosmetic imperfections range from natural color variations to scuffs, cuts or nicks, hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. The apparel may contain irregular or mismarked size tags. The item may be missing the original retail packaging materials (such as original box or tag).  New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See the seller’s listing for full details and description of any imperfections.

Collectibles, Crafts, Pet Supplies, Toys & Hobbies, Baby, Health & Beauty, Sporting Goods
Condition Description

New

A brand-new, unused, unopened, undamaged item. See the seller's listing for full details.

Used

An item that has been used previously. See the seller's listing for full details and description of any imperfections.

Books 
Condition Description

New

A new, unread, unused book in perfect condition with no missing or damaged pages. See the seller's listing for full details.

Used

An item that has been used previously. See the seller's listing for full details and description of any imperfections.

.

Like new

A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May have very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.

Very Good

A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May have very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.

Good

A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.

Acceptable

A book with obvious wear. May have some damage to the cover but integrity still intact. The binding may be slightly damaged but integrity is still intact. Possible writing in margins, possible underlining and highlighting of text, but no missing pages or anything that would compromise the legibility or understanding of the text. See the seller’s listing for full details and description of any imperfections.

DVDs & Movies, Music, Video Games
Condition Description

Brand New

An item that has never been opened or removed from the manufacturer's sealing. Item is in original shrink wrap. See the seller's listing for full details.

Like New

An item that looks as if it was just taken out of shrink wrap. No visible wear, and all facets of the item are flawless and intact. See the seller’s listing for full details and description of any imperfections.

Very Good

An item that is used but still in very good condition. No damage to the jewel case or item cover, no scuffs, scratches cracks, or holes. The cover art and liner notes are included. The VHS or DVD box is included. The video game instructions and box are included. The teeth of disk holder are undamaged. Minimal wear on the exterior of item. No skipping on CD/DVD. No fuzzy/snowy frames on VHS tape. See the seller’s listing for full details and description of any imperfections.

G ood

An item in used but good condition. May have minor damage to jewel case including scuffs or cracks, or to the item cover including scuffs, scratches, or cracks. The cover art and liner notes are included for a CD. VHS or DVD box is included. Video game instructions are included. No skipping on CD/DVD. No fuzzy/snowy frames on VHS tape. See the seller’s listing for full details and description of any imperfections.

Acceptable

An item with obvious and significant wear but is still operational. May have tears or holes in VHS/DVD box. The video game instructions and box may not be included. See the seller’s listing for full details and description of any imperfections.

Car Parts & Accessories 
Condition Description

New

A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.

New other (see details)

A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. The item may be a factory second, or a new, unused item with defects. See the seller's listing for full details and description of any imperfections.

Remanufactured

A properly rebuilt automotive part. The item has been completely disassembled, cleaned, and examined for wear and breakage. Worn out, missing, or non-functioning components have been replaced with new or rebuilt components. It is the functional equivalent of a new part and is virtually indistinguishable from a new part. See the seller's listing for full details.

Used

An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and description of any imperfections.

For parts or not working

An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller's listing for full details.

Vehicles & Motors
Condition Description

New

A vehicle is considered new if it is purchased directly from a new car franchise dealer and has not yet been registered and issued a title. New vehicles are covered by a manufacturer's new car warranty and are sold with a window sticker (also known as a “Monroney Sticker”) and a Manufacturer's Statement of Origin.  These vehicles have been driven only for demonstration purposes and should be in excellent running condition with a pristine interior and exterior. See the seller's listing for full details.

Certified pre-owned

To qualify for certified pre-owned status, vehicles must meet strict age, mileage, and inspection requirements established by their manufacturers. Certified pre-owned cars are often sold with warranty, financing and roadside assistance options similar to their new counterparts. See the seller's listing for full details.

Used

A vehicle is considered used if it has been registered and issued a title. Used vehicles have had at least one previous owner. The condition of the exterior, interior and engine can vary depending on the vehicle's history.  See the seller's listing for full details and description of any imperfections.

Cameras & Photo, Cell Phones & PDAs, Computers & Networking, Electronics, Home & Garden, Musical Instrument
Condition Description

New

A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.

New other

A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, or in the original packaging but not sealed. The item may be a factory second or a new, unused item with defects. See the seller's listing for full details and description of any imperfections.

Used

An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and description of any imperfections.

For parts or not working

An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller's listing for full details.

Used

An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and description of any imperfections.

Food
Condition Description

New

A brand-new, unused, unopened, undamaged item. See the seller's listing for full details.

Contact Customer Service

If you have an additional question about this subject, email us at Customer Service.
If you would like to ask a question on another subject, please use the Contact Us page.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.