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Closing Your eBay Store

We value our eBay Store sellers and hope you'll contact us to address any issues before closing your Store.

Before closing your eBay Store, please review the following important information.

If you close your eBay Store:

  • All of your current Store Inventory listings (if any) will automatically end.

  • All of your current Auction-style and Fixed Price items will remain active until their ending date is reached or they are sold.

  • If you change your mind, you can always reopen your Store. We'll save your Store settings for 30 days.

  • Tip: Read some tips and strategies to help you bring more traffic to your Store.

Note: You can keep your listings on eBay by changing your current Store Inventory listings to Auction-style or Fixed Price. Your next invoice will include a pro-rated credit for the number of days left in your subscription billing cycle. If you have cancelled your subscription during a free trial period, any outstanding subscription charges will be credited back to your account.

Closing your eBay Store:
  1. Click the My eBay link at the top of any eBay page.

  2. to eBay with your User ID and password.

  3. Click the "Subscriptions" link under the My Account section.

  4. Under "Active Subscriptions", click the "Cancel Subscription" link associated with your Store. You may be asked to provide your sign in information again.

  5. Click the Yes button.

Listing strategies: recommended listing mix of Auction-style, Fixed Price & Store Inventory Listings

Listing in different formats is the best way to get buyers to discover your Store. Be sure to list in all 3 types of formats: Auction-style, Fixed Price and Store Inventory to get different types of exposure on eBay.

The ideal listing format breakdown is going to depend on several factors, such as the type of inventory you sell. For example:

  • Unique/Hard-to-find Items: We suggest higher levels of Auction-Style & Fixed Price items to attract demand.

  • Accessories & Hard-to-find Items: We suggest an approximately even split of Auction-Style, Fixed Price & Store Inventory.

  • Accessories with Inventory Depth: We suggest a higher level of Store Inventory


Contact Customer Support

If you have an additional question about this subject, email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.


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