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| Grow Your Sales |
| Completing The Sale |
| Creating a positive post-sales experience enhances buyer confidence and loyalty. Becoming known as a seller who manages transactions with care can contribute significantly towards the long-term success of your eBay business. |
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| After each transaction, buyers have an opportunity to rate the transaction by providing Feedback as well as detailed seller ratings (DSRs). |
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Feedback |
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Feedback is a very important aspect of trading on eBay. Buyers can leave sellers an overall positive, neutral, or negative Feedback. Consistent positive Feedback lets buyers know that you manage transactions well and that you care about your reputation. |
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Detailed Seller Ratings (DSRs) |
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While Feedback measures your overall reputation as a seller, DSRs give an idea about your customer service. DSRs are based on a one- to five-star scale with five stars being the highest rating. |
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After each transaction, buyers can leave detailed seller ratings in four areas:- Item as described
- Communication
- Postage time
- Postage and handling charges
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Get some footholds to follow in key post-sales areas plus specific tips that can help enhance your Feedback Scores and DSRs: |
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Payment
Postage
eBay Checkout
Buyer Management
Tips for a Great Detailed Seller Rating Score
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Must use Buy It Now and PayPal.
