Seller Spotlight
Edmund Swoboda
eBay Top-Rated Seller
Member Since: 2000
Country: Indonesia
Main Products: Gold and pearl jewellery
Edmund’s eBay Story
• An experienced gemologist and jewelry designer, Edmund started shopping on eBay over 10
  years ago.
• The opportunity to reach a worldwide audience inspired Edmund to try selling items from his
  private collection of jewelry.
• He was so successful that within 2 months, selling on eBay had become his full-time job.
• Nowadays, he operates his eBay business – AGUSTUS-Collection – out of a 500 square-
  meter facility and employs 10 staffs with another 25 goldsmiths at his jewelry workshop.

Product Sourcing
• As the business grew, Edmund began stocking rare and unusual pearls and gemstones from direct
  sources all around the world.
• His sales further escalated following the launch of his own 22K gold designer jewelry line.

Key Challenge
• In the early years it was difficult to receive payments from international buyers. When PayPal became
  available, it not only solved the problem but opened up his business to thousands of new buyers.

Keys to Success
• Customer satisfaction is a top priority for Edmund as he attributes his success to the many loyal, repeat
  buyers that continue to shop with him over the years.
• Empowering his team to manage the administrative aspects of the business has enabled him to focus on
  creating unique jewelry using new and exciting materials he personally sources during his travels.

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