Seller Spotlight
Jairus Madison
eBay Top-Rated Seller
Member Since: 2005
Country: Indonesia
Main products: Collectible bank notes
Jairus’ eBay Story
• Jairus was already an avid banknote and antique collector when a friend introduced him to
  eBay in 2005. He quickly found it a great place to buy and sell nearly everything.
• When PayPal was launched in Indonesia in 2007, making receiving payments easier, Jairus
  first thought was, “I’d like to sell something!”
• He started off selling banknotes from his personal collection but was soon sourcing banknotes
  from dealers to be sold on eBay.

Product Sourcing
• Jairus chose to sell banknotes as there are banknotes from every part of the world along with
  a large number of collectors who specialize in various segments – in other words large supply
  and large demand.
• At the same time, banknotes are considered a good investment and there is the challenge of
  sourcing for rare notes that are highly valued by collectors.
• Moreover, banknotes can easily be shipped internationally.

Key Challenge
• Jairus built his reputation as a trustworthy seller by providing the best possible customer

Keys to Success
• His key to not only overcoming this challenge but being a successful seller is to provide
  the best possible customer service.
• For example, he helps his customers track their packages and updates them if there are any
  delays or if they need to pick up the shipment from the post office.
• His honesty coupled with his personalized service has enabled him to compete effectively with
  larger sellers who offer wider product choices at lower prices.

See all Seller Spotlight >>