Seller Spotlight
Chanyawat Wichainit
eBay Top-rated Seller
Outstanding Customer Service Award Winner 2009
Member Since: 2003
Country: Thailand
Main Products: Jewelry & Gem Stones
Chanyawat’s eBay Story
• As an established jewelry and gem stone broker experienced in sourcing products for
  resellers, Chanyawat was constantly exploring avenues to expand his business.
• When he was introduced to eBay in 2003, he immediately got excited about the possibility of
  selling his products directly to customers as far away as the US and Russia.
• His extensive industry knowledge enabled him to provide quality gem stones and jewelry at
  reasonable prices to buyers on eBay, and he soon became a PowerSeller.
• Over time, he has seen his sales grow to about US$100,000 per month. Chanyawat’s
  excellence in selling was recognized in 2009 when he won the Outstanding Customer Service

Keys to Success
• Chanyawat has built his eBay business on a bedrock of uncompromising customer service.
  He has a policy of allowing buyers to return any product for a full refund, no questions asked.
• His customer service excellence has paid off as over 50% of his customers are repeat buyers.

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