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How can I contact Customer Service?

We want your eBay experience to be great, and that means making sure you get the help you need.

Do you need to contact us right now? Send us an email.

The next time you’re looking for contact information, here’s how to find us:

Chat with us
To chat with us using Live Help, click the link at the top of our Home page or other selected pages. We’ll save records of all of our communications with you to prevent duplicate responses, and to keep track of your questions in case you need to refer to them later.

Send us an email
To email Customer Service, click the "help & contact" button located on the right side and at the bottom of help pages. Depending on your question, it may take 24 to 72 hours to receive an email response.

Contact Customer Service

If you have an additional question about this subject, email us at Customer Service.
If you would like to ask a question on another subject, please use the Contact Us page.

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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.