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How can I tell if a Web site is impersonating eBay?

  • If you receive email that includes links and requests sensitive information, be suspicious. A spoof email pretending to be from eBay typically contains a link that takes you to a fake Web site and requests that you sign in and submit personal and account information. eBay will never ask you for your password or sensitive information, such as your Identity Card/passport number.

  • When in doubt, use the eBay Web site. Open a new browser window, type, sign-in, and use the "site map" link to navigate the site.

  • Look at the Web address (URL). Never enter your eBay User ID and password on a page that doesn't have "" immediately before the first forward slash (/). If the address includes additional characters prior to the forward slash such as "@", dashes, etc., it is not an eBay page. Even if the Web address contains the word "eBay", it may not be an eBay Web site.

    Examples of fake eBay addresses: or Real eBay US and SG addresses are: ,

    For a list of international sites, see Recognising Spoof (Fake) Web Sites.

  • Check for a green Web address (URL) bar. eBay uses Extended Validation Secure Sockets Layer (EV SSL) technology. If you've upgraded to a browser with the latest anti-phishing capabilities, look for a green Web address bar to confirm that you are on a secure page before entering sensitive information.

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