Payment options available to buyers on eBay vary from site to site and region by region. In general, eBay recommends that sellers offer their buyers the possibility to purchase using credit cards, debit cards, Apple Pay, Google Pay, and PayPal when these payment methods are available. You can also offer buyers other payment methods depending on whether your sales are domestic or international. Sellers in Singapore, Malaysia and the Philippines can offer Cash on Pickup, Cheque and Money Order. To help avoid issues with a transaction, we don’t recommend accepting cash unless the buyer is paying on pickup.
How to avoid payment issues
If your activity involves cross-border transactions (CBT), there may be additional protections you can use to make sure transactions are completed smoothly and help avoid payment issues. For example:
- eBay offers protection for items sold following the guidelines outlined in our Seller Protection article
- If a credit card payment is being reversed or can’t be received, see our article on handling payment disputes and chargebacks for more information
- If you’re selling high-priced items, consider using an escrow service
Tip
Ensure you’re paid swiftly by requiring immediate payment when buyers use the Buy It Now option.
How to avoid scams and fraudulent payments
We want eBay to be a safe marketplace for all our members, so if you see something unusual or suspicious, please let us know.
Observe the following:
- If you believe that a buyer paid or is attempting to pay with fraudulent funds or a stolen credit card, you can report it to us. You should also contact law enforcement in the buyer’s location. We’ll cooperate fully with all law enforcement inquiries
- If a buyer sends a check or money order that can’t be cashed, report them to us. These payment methods are permitted only for certain categories and for local pickup—you’ll find more information in our accepted payments policy
- You should never accept overpayment from buyers, especially if the buyer asks you to repay the overpayment. Requests like this are often part of a cashier’s check scheme
One of our top priorities is protecting our members, so sales that start on eBay can’t be completed off our site.
Tip
If the buyer hasn't paid within 4 calendar days after the listing ended or from when they agreed to buy using Buy It Now, you can cancel the order.