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Subscribing and Unsubscribing

You can start or cancel your subscription to Selling Manager or Selling Manager Pro at any time. Selling Manager is an online sales management tool for medium to high volume sellers. Selling Manager Pro provides all the functionality of Selling Manager, but has additional product inventory and automation features to support high volume or small business sellers.

Subscription requirements

To subscribe to Selling Manager or Selling Manager Pro, you must have an active seller account and you must be using a browser and operating system supported by Selling Manager or Selling Manager Pro.

For information on Selling Manager system requirements and features, see the Selling Manager homepage or the Selling Manager Pro homepage.

Pricing for Selling Manager and Selling Manager Pro

  • Selling Manager is free.

  • Selling Manager Pro is free for first-time subscribers for the first 30 days.

  • After this 30-day trial period, if you continue your subscription, you will be charged SG$6.50 for Selling Manger Pro.

eBay Store sellers: To qualify for this offer, you must subscribe to Selling Manager on the same eBay country site where you opened your eBay Store.

Subscribing to Selling Manager and Selling Manager Pro

To start your subscription:

  1. For Selling Manager, go to the Selling Manager homepage.

    For Selling Manager Pro, go to the Selling Manager Pro homepage.

  2. Click on the "Subscribe Now" link.

  3. Review and agree to the terms of use.

  4. Click the Subscribe Now button.

How your invoice will be affected

  • As a new subscriber, your next invoice will show three lines of activity.

    • A one-time pro-rated charged based on the number of days left in your billing cycle when you started the subscription

    • The regular monthly subscription fee covering the next billing cycle in advance.

    • A one-time credit for the free one-month trial, equal to the regular monthly subscription fee.

  • Although it may appear as if you are being charged for the first 30 days, a month's subscription credit is posted to your account to offset the charge. For example, if you subscribe to Selling Manager Pro on January 20th (starting the 30 day free trial period), and if you are invoiced on February 1st, you will see the following charges on your invoice.

    Jan 31 Selling Manager Pro Subscription Fee (Jan 20 - Jan 31) $ 2.16

    Jan 31 Selling Manager Pro Subscription Fee (Feb 1 - Feb 28) $ 6.50

    Also on this invoice you will see a credit for the free trial. This typically is at the bottom of the invoice, not grouped with the subscription fees. (Jan 31 Selling Manager Pro: Free Trial Credit - $ 6.50)

    Note: The fee amounts shown in these examples are for illustration purposes only.

  • If you decide to cancel your subscription anytime during the free trial period, the remaining subscription balance would be credited back to your account and would appear on your next invoice.

  • If you unsubscribe before your free trial has ended, and decide to subscribe again at a later date, you will begin paying the monthly fee upon subscribing the second time.

How your listings views will be affected

  • Once you subscribe, you will see Selling Manager or Selling Manager Pro views in My eBay in place of the Selling Views.

  • As soon as you subscribe, your pending, active and unsold listings are copied from the Selling view of My eBay to the Selling Manager or Selling Manager Pro view.

  • During this process, which might take several hours, your Selling Manager / Selling Manager Pro view will remain empty.

  • Your Sold and Archived views will start gathering new listings as soon as you subscribe.

  • None of the listings that you sold prior to subscribing will display in Selling Manager

Note: If you sell on more than one eBay site (the US and UK sites for example), you will see all of your listings in Selling Manager. However, you will only be able to access Selling Manager / Selling Manager Pro on the site on which you're subscribed.

Unsubscribing from Selling Manaager and Selling Manager Pro

Before you cancel your subscription, review how your listings view will change.

To cancel your subscription:

  1. For Selling Manager, go to the Selling Manager homepage.

    For Selling Manager Pro, go to the Selling Manager Pro homepage.

  2. In the right-hand column, click the "Subscribe/Unsubscribe" link associated with Selling Manager, and confirm that you want to unsubscribe. You can also unsubscribe by clicking on "Manage Subscriptions" under the My Account views in My eBay.

How your listings views will be affected

  • All active and scheduled listings should remain in effect

  • All sold and archived data will be retained for up to 30 days after you cancel your subscription. If you cancelled by accident, or change your mind, and subscribe again within 30 days, your data will be retained. However, after 30 days, these listings are deleted.

  • All the active/scheduled/unsold/sold data you can see in My eBay will remain in place after you cancel your Selling Manager or Selling Manager Pro subscription.

How your invoice will be affected

  • All charges and credits are implemented to your account on the invoice date. When you cancel the Selling Manager or Selling Manager Pro subscription, you will not see any credits on you account until the next invoice is created. So to see any credit, you will need to wait until your invoice date.

    For example, if you cancel Selling Manager Pro on February 10th, but still within the 30 day free trial period, you will receive a credit of $ 2.16 on your next invoice (March 1st). If you do not cancel within the 30 day free trial period, then the next invoice will show a Selling Manager Pro Subscription Fee (Mar 1 - Mar 31) of $ 6.50. However, if you decide to unsubscribe on March 10th, then on the April 1st invoice you will see the following pro-rated credit. Mar 31 Selling Manager Pro Credit -$ 4.34.

    Note: The fee amounts shown in these examples are for illustration purposes only.

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