Help
Help
Search the Help pages (Does not search for items or products) Search Help Pagestips

Adding a credit card to your eBay seller’s account

If you use a credit card, to pay your eBay fees, it's important to keep your information current to avoid possible delays in paying your eBay invoice.

You can update your credit card information by:

Adding a credit card to your eBay seller’s account

1. Go to My eBay. You might be asked to sign in.

2. Click the Account tab.

3. In My Account section on the left side, click the Personal Information link.

4. In the Financial Information section, click the “Edit” link next to Credit card.

5. For security purposes, you'll be asked to sign in again.

6. Enter your credit card information, and then click the Continue button.

7. After reading the Credit Card Usage Agreement, click the Authorise Credit Card button.

See the Solving Credit Card Problems page if your credit card isn't accepted or for more information.

Verifying your current credit card information

1. Go to My eBay. You may be asked to sign in.

2. Click the Account tab.

3. In the My Account section on the left side, click the Personal Information link.

4. In the Financial Information section, click the Edit link next to Credit card.

Changing or updating your credit card information

1. Go to My eBay. You might be asked to sign in.

2. Click the Account tab.

3. Under My Account on the left side, click “Personal Information”.

4. In the Financial Information section, click the “Edit” link at the end of the “Credit card” line.

5. For security purposes, you'll be asked to sign in again.

6. Complete the credit card information page and click the Continue button.

7. After reading the Credit Card Usage Agreement, click the Authorise Credit Card button.

Note: If your credit card is not accepted, see the Solving Credit Card Problems

Removing payment information from your account

You can remove your automatic payment method at any time.

To remove your automatic payment method information:

  1. Go to My eBay.

  2. Click the Account tab, and then click the Personal Information link on the left.

  3. In the Financial Information section, find the payment method you'd like to remove and click the Remove link on the right.

You may continue to accrue fees for any listings you have on the site, as well as monthly fees for any active subscriptions such as eBay Stores. Be sure to cancel any subscriptions if you want to close your account.

If you have an outstanding balance, you'll need to make a one-time payment before you can remove your payment information.

Contact Customer Service

If you have an additional question about this subject, email us at Customer Service.
If you would like to ask a question on another subject, please use the Contact Us page.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.