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How to Share What You Know with Other eBay Members

There are lots of ways you can share what you know with other eBay members – including your family, friends, and those who are just getting started buying or selling. You probably remember what it was like to buy or sell your first items, and helping new members is part of the fun you can have on eBay. You can also enhance your reputation on eBay – especially if you have expertise working with a particular type of item like coins, designer fashions, or vintage wind-up toys.

Ways you can share

Here are some ways you can share what you know with other eBay members.

  • Become an Answer Center volunteer — Help others, especially eBay newcomers, with their questions. Answer Center boards cover a wide variety of eBay topics in a question-and-answer format. Topics include Bidding, Feedback, Search, and International Trading. Check out the Answer Center.

  • Write a guide — You can share your experience with the eBay Community by writing a review for specific products such as books, movies, CDs, mobile phones and golf clubs. If you want to publish a “how to,” you can publish a guide. A guide can be about almost any topic, from how to make the perfect cup of coffee to how to buy Russian nesting dolls. Go to Guides and click Write a guide link.

  • Become a Trading Assistant — Turn your eBay selling skills into a business by selling for others. Sell for people in your neighborhood who would love the rewards of trading on eBay, but don’t have the knowledge or time. Find out about the Trading Assistant Programme on eBay.

  • Teach a class  — Join the Education Specialist Programme to gain the knowledge and materials to teach others how to sell. You'll have access to the eBay Education Specialist directory, where you can publish your training events.

Tips for sharing about eBay

Here are some tips that can help you show others the basics and the rewards of eBay. 

The how

  • Try not to overwhelm your audience. Keep the lessons short and have a clear goal for each one.

  • Start small. Begin by teaching small groups, friends and family. Get them started selling small, inexpensive items that are easy to mail.

  • Include some fun, motivating activities that teach how to search for items. For example, search for items that feature your student’s name or the year they were born.

  • We know you appreciate the value of being a constant learner. Stay up-to-date about new eBay features and changes in eBay rules. 

The what

  • Remember what it was like to buy or sell your first item. eBay is a big place, and understanding some basic concepts can make things easier. For new members, a great place to start is the Getting Started Help page. It's also useful to refer to the eBay Glossary for a list of common eBay terms.

  • Cover the importance of knowing the eBay rules, especially policies for prohibited and restricted items to make sure the item can be sold on eBay.

  • Introduce new members to PayPal. Using PayPal makes buying and selling easier and safer, especially for new buyers and sellers.

  • Explain the importance of the Feedback system. Review Feedback rating policies and explain detailed seller ratings and their importance when selling on eBay. Show how to review a seller’s reputation.

  • Demonstrate how My eBay can help track and manage eBay buying, selling, messaging, account information, preferences, and more.

  • Make sure new members understand the value of researching similar items to determine the right price before selling or buying.

  • Know about and show how to get help both from eBay and other eBay members.

If you still have questions yourself, don’t hesitate to ask other eBay members or to contact us.

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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.