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Reporting Intellectual Property Infringements (VeRO)

eBay developed the Verified Rights Owner (VeRO) Programme to facilitate cooperation between eBay and rights owners protecting their intellectual property rights.

Highlights of the programme include:

  • Expeditious removal of listings reported to eBay by over 5,000 intellectual property rights owners.

  • Proactive monitoring and removal by eBay of listings that violate eBay policies designed to prevent the listing of infringing items on eBay.

  • Ability to save searches and have the results emailed to you through Favourite Searches.

  • Suspension of repeat offenders.

  • Cooperation with rights owners seeking personal information on alleged infringers.

However, because eBay cannot be an expert in your intellectual property rights in over 25,000 categories, and cannot verify that sellers have the right to sell the millions of items they post on eBay each day, we need your help in identifying listings which do not appear on their face to infringe your rights.

How to report a listing to eBay

The following steps are for reporting a listing to eBay. Only the intellectual property rights owner can report of potentially infringing items or listings through eBay's VeRO Programme. If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us. For a list of rights owners who participate in our VeRO programme, view the list of About Me Pages.

Step One:

If you have a good faith belief that a listing on eBay infringes your copyright, trademark, or other intellectual property rights, all you need to do is downloadour Notice of Claimed Infringement (NOCI) form, fill it out, and fax it to eBay. Please click the country you are in to download the Notice of Claimed Infringement (NOCI) form:

Note: You will need Adobe® Acrobat Reader to view and print our NOCI form. You can download a free copy at Adobe's Web site.

Step Two:

After we receive your first NOCI, eBay will send you an electronic version of our NOCI form as well as instructions on how to submit future reports electronically.

Step Three:

We encourage you to educate eBay users about your products and legal positions by creating an "About Me" page. We have found that many of our users cease listing potentially infringing items when presented with such information.

Learn how to set up your About Me page. Once you have posted your About Me page, send us an email and we will include it in our list of Intellectual Property Rights Owner About Me pages.

Email us for more information.

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