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Feedback Tips

  • Contact your trading partner and try to resolve any issues before leaving neutral or negative feedback.
  • You may not remove feedback comments you have left, so be sure to leave only fair and factual comments and ratings that relate to a specific transaction you had with your trading partner.
  • Leave feedback after a transaction is complete so that other members may benefit from your experience.
  • Usually a high feedback score and high percentage is a good sign, but you should always check your trading partner's member profile to read comments and look for negative remarks.

When to check feedback

Before you bid on an item, you can check the seller's member profile by clicking on the feedback score next to their User ID. Sellers may also want to view the member profiles of bidders to see how reliable they have been in past transactions.

There's one thing we should tell you: the information in this tutorial shouldn't be thought of as legal advice. If you have a specific question about whether your feedback comment may violate eBay policy or could be considered defamatory or libellous, please contact a lawyer.
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