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These Terms of Service are effective as of 28 May 2021.
These terms of service (the "Terms of Service") describe the terms under which eBay offers you access to its eBay Stores service, and all related services, applications and tools (together the "Service").
The entity you are contracting with is: eBay Inc., 2025 Hamilton Ave., San Jose, CA 95125, if you reside in the United States; eBay (UK) Limited, 1 More London Place, London, SE1 2AF, United Kingdom, if you reside in the United Kingdom; eBay GmbH, Albert-Einstein-Ring 2-6, 14532 Kleinmachnow, Germany, if you reside outside the United Kingdom but within the European Union; eBay Canada Limited, 240 Richmond Street West, 2nd Floor Suite 02-100, Toronto, Ontario, M5V 1V6, Canada, if you reside in Canada; eBay Singapore Services Pte Ltd., 10 Collyer Quay, #10-01 Ocean Financial Centre, Singapore 049315, if you reside in India; and eBay Marketplaces GmbH, Helvetiastrasse 15/17, 3005, Bern, Switzerland, if you reside in any other country. These entities are individually and collectively referred to as "eBay," "we," or "us."
By signing up for an eBay Store, you agree to all of the terms in these Terms of Service.
Your use of these Services are subject to our User Agreement and all applicable rules and policies on the eBay site (including any selling limits, rules for sellers and pricing and promotions terms). All existing selling limits on your account (as well as category and item limits) may prevent you from creating the maximum number of listings associated with your particular eBay Store subscription.
As used in these Terms of Service the following definitions shall apply:
To open an eBay Store, you must choose a Store subscription package. The following store ("Store") subscription packages are available:
eBay Store subscription packages include access to various marketing tools such as Promotions Manager or Promoted listings, which may have additional terms and conditions that you must agree to when you start using the tool.
The term of a Store subscription is monthly.
A subscription term will start the first day of the first full calendar month falling after your Subscription Start Date. A monthly Store subscription renews for continuous, one-month periods spanning the first day of the calendar month to the last day of the calendar month.
All Store subscriptions renew automatically, unless cancelled or modified under these Terms of Service.
By registering for a Store, you agree to pay all applicable fees for Store subscribers (“eBay Store Fees”).
Store subscription fees
eBay Store Fees include, but are not limited to, recurring subscription fees paid monthly (“Monthly Subscription Fee”). The Monthly Subscription Fee will be charged at the beginning of your billing cycle along with other fees associated with your Store subscription package. Upon renewal of your subscription, the eBay Store Fees will be the fees associated with your Store’s package at the time of renewal.
Monthly free listing entitlements
Monthly free listing entitlements and other benefits may be included with your Store subscription package. Monthly free listing entitlements are allocated to sellers in a fixed amount per calendar month. Unused free listing entitlements and other benefits don’t carry over to the next calendar month and are reset at the beginning of each calendar month. Listings that renew monthly will be included in the calculation of any free listing entitlements.
eBay Store Fees are included on your monthly invoice.
When you sign up for a Store subscription for the first time, we will charge you:
Most of your Store's benefits start immediately. You receive your entire free listing entitlement for the calendar month when you sign up, regardless of when you sign up. For example, if you sign up for a Store subscription on 22 May, you receive your entire free listing allotment for May immediately. Beyond your free listing entitlement, insertion fees for new or renewed listings are charged at the rate for your Store subscription package. Feature fees for Store subscribers will apply to new or renewed listings. The final value fee discount for your Store package only applies to listings which were started or renewed after you subscribed to your Store.
Monthly subscription
Monthly subscription when your billing cycle starts at the beginning of each month (e.g. 1 June – 30 June) |
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22 May | You sign up for a monthly Store subscription. Your Store benefits start immediately, including your full monthly free listing entitlements for May. |
1 June |
You are charged the initial Store subscription fee equal to:
Your monthly free listing entitlement is reset for the calendar month of June. The unused monthly free listing entitlement from May is not carried over to June. |
1 July | Your monthly free listing entitlement is reset for the calendar month of July, and you're billed for the invoice month (1 July – 31 July). Your Store subscription will automatically renew for another month, and for each month thereafter, unless you cancel it. |
Monthly subscription when your billing cycle starts in the middle of each month (e.g. 16 May – 15 June) |
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10 May | You sign up for a monthly Store subscription. Your Store benefits start immediately, including your monthly free listing entitlement for May. |
16 May |
You are charged the initial Store subscription fee equal to:
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1 June | Your monthly free listing entitlement is reset for the calendar month of June. The unused monthly free listing entitlement from May is not carried over to June. |
1 July | Your monthly free listing entitlement is reset for the calendar month of July. Your Store subscription will automatically renew for another month, and each month thereafter, unless you cancel it. |
There's no fee for cancelling a monthly subscription, although you will be billed the subscription fee for either the Mandatory Subscription Period (if you've only recently subscribed), or the entire calendar month during which you cancel.
When canceling your Stores subscription: