Cell phone service
contracts may be sold on eBay alone or bundled with a phone.
Sellers listing a phone bundled with a required service contract
must:
- List only in the Phones with New Plan Purchase section
of the Cell Phones category.
- Be an authorized reseller of cell phone services.
- Offer a full refund within 10 days of payment to any
buyer who is rejected for a service contract.
- Clearly state in listings what regions, states or zip
codes of the country are serviced and any restrictions
buyers may encounter.
- Offer and include the following text in all bundled
listings:
"As an authorized reseller of cell phone services, I will
provide a full refund within 10 days to any buyer that
does not qualify for our service. This may occur if the
buyer is located outside the area that I am authorized
to resell or if the buyer is rejected for other reasons
such as not passing our credit requirements.
To fully understand our coverage area and policy, please
read our terms and conditions in each listing carefully."
Note: Sellers who decline to offer service
to a buyer are not eligible to receive a final value fee credit
from eBay through the Unpaid Item process.
Violations of this policy may result in a range of actions,
including:
- Listing cancellation
- Limits on account privileges
- Account suspension
- Forfeit of eBay fees on cancelled listings
- Loss of PowerSeller status