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Key Rules and Policies
These key policies are highlighted for your reference only. A complete list of up-to-date rules and policies are available from the Key Rules and Policies section on eBay.com.

Previously Suspended Users
A person suspended from eBay loses all membership privileges. A suspended individual is not permitted to participate on the eBay site using any existing account, or to register new accounts with eBay. A suspension from eBay may be for a fixed length of time, indefinite, or permanent. Suspensions remain in effect until removed by eBay.

Violations of this policy may result in a range of actions, including:

  • Listing cancellation

  • Limits on account privileges

  • Permanent Account suspension

  • Forfeit of eBay fees on cancelled listings

  • Loss of PowerSeller status

Members who suspect that someone trading on the eBay site is connected to a suspended account, are encouraged to report it. by providing the User ID of the suspended member, as well as the User ID that is currently being used.

Some Examples

Joe had an eBay account. Joe violated eBay policies and as a result his account was suspended indefinitely. Joe then registered a new account with eBay. Registering that new account violates this policy.

Jane had two eBay accounts. While using one of her accounts, Jane violated eBay policies. As a result, that account was suspended. Jane then switched all her activity on eBay to her second account. Using that second account during her suspension violates this policy.

Why does eBay have this policy?

This policy helps protect the eBay community from individuals who do not behave as responsible members. When eBay acts to suspend a user, eBay is suspending the individual not just a specific account.

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