Important: Beware of impostor email. If you received an email stating your account was suspended, please confirm that the email was sent from eBay by checking My Messages in My eBay.
If the email message you received is not located in My Messages, proceed with caution. Some members have reported attempts to gain access to their personal information through emails impersonating eBay stating that their account has been or will be suspended. These solicitations will often contain links to Web pages with a request to sign-in and submit information. These emails are also known as "spoof" or "phishing" email. Learn how to recognize spoof mails.
If your account has been used without your authorization - Please review the Account Theft Help page for next steps.
