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Key Rules and Policies
These key policies are highlighted for your reference only. A complete list of up-to-date rules and policies are available from the Key Rules and Policies section on eBay.com.

Payment Surcharges

Sellers may not charge eBay buyers an additional fee for their use of ordinary forms of payment, including acceptance of checks, money orders, electronic transfers or credit cards. Such costs should be built into the price of the item.

Violations of this policy may result in a range of actions, including:

  • Listing cancellation

  • Limits on account privileges

  • Account suspension

  • Forfeit of eBay fees on cancelled listings

  • Loss of PowerSeller status

Some Examples

Not permitted:

  • Charging an extra fee to use a credit card instead of a check.

  • Charging an extra fee to use PayPal.

Permitted:

A seller can add a surcharge to the final price of the item in three instances:

  • Shipping and Handling - Sellers may charge a reasonable shipping and handling fee to the final price of their item. A shipping and handling fee can cover the seller's reasonable costs for mailing, packaging and handling the item. Shipping and handling fees cannot be listed as a percentage of the final sale price.

  • Escrow - Sellers may pass along the costs associated with using escrow, if the buyer agrees to use escrow. Use caution when considering escrow. To avoid being deceived by fraudulent escrow services, use www.escrow.com, eBay's approved escrow service.

  • Different Currency - Sellers may choose to accept payment in a different currency than the currency listed on eBay. If the buyer chooses to take advantage of this optional payment method, the seller may pass along to the buyer any costs associated with the currency exchange, provided that the costs are disclosed and agreed to in advance by the buyer.

Note: Some types of payment surcharges are permitted on some of eBay's international sites.

Why does eBay have this policy?

This policy reduces the potential for confusion among bidders about the full cost of an item. Furthermore, some forms of payment surcharges (such as credit card surcharges), are forbidden under the laws of many states, including California. These listings undermine the trust and legitimacy of eBay’s marketplace.

 

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