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Key Rules and Policies
These key policies are highlighted for your reference only. A complete list of up-to-date rules and policies are available from the Key Rules and Policies section on eBay.com.

Choosing Items Confidently

Know before you buy. Here are some tips to help you buy more confidently.

Know the item

  • Review the item description, checking for any discrepancies. Compare the item to similar items. 

  • Make an independent assessment of the condition of the item. Be realistic in your expectations of used or older items. 

  • Contact the seller with any questions about the item’s condition. 

  • Review details about shipping, insurance, and payment options. 

  • Use extra caution if an item is listing significantly below the manufacturer's suggested retail price, or if the listing has a significantly delayed shipping time. 

  • Make sure that the item is legal and allowed according to eBay's listing policies.

Confirm authenticity

  • When buying collectibles, take steps to confirm that the item is authentic. Learn more about authentication and grading 

  • Have a third-party authentication service inspect the item. For example you can get opinions about sports memorabilia, coins, stamps, and jewelry.

Consider escrow for high-priced items

  • Popular higher-priced items (computers, jewelry, and electronics) may carry a higher fraud risk. Give extra scrutiny to the transaction. Learn more about escrow services

  • Use caution if you pay through an escrow service. Use www.escrow.com, eBay’s approved escrow service.

Use caution with overseas transactions

  • Remember that different laws may apply.  

  • Allow additional time to receive your item. For more information, see Buying Internationally.

Insure your items

eBay highly recommends that buyers insure their items and that sellers ship packages in a traceable manner. 


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