Specifying a clear return policy can give buyers confidence to bid or buy and prevent problems after the sale. Even if you don't accept returns, it's good to state that in your listing.
Indicating a return policy on your item listing benefits both you and the buyer. Even if your policy is not to accept returns, buyers will know this before bidding or buying. Buyers are more informed and more satisfied.
We encourage sellers to accept returns. Though only a small percentage of items are ever actually returned, letting buyers know you are willing to accept returns gives them added confidence and may help them decide to purchase from you.
Click the Change return policy link.
Select whether you accept returns
Select the time limit within which the buyer must return the item to you.
Select the type of refund you will give if the item is returned.
Select who will pay for return postage.
Enter any additional details buyers should know.
Click the Save button.
Your return policy will appear in your listing.
Can't find this option?
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