Security & Resolution Centre

Buying & Paying

Buying with Confidence

Contact the seller

eBay provides you with the ability to contact the seller if you have questions. Learn how and when to use this feature.

Review feedback

Feedback is a member's reputation on eBay - it's a powerful tool enabling you to know more about the seller before you make a purchase.

Protect your purchase

There are several buyer protection programmes designed to help protect you when you shop locally or globally.Learn which programmes apply to your purchase.

Item return policies

Many sellers offer a return policy - learn how to find if your seller does, and what this means for you.

Paying Safely and Protection Programmes

The benefits and risks of different payment methods

There are a number of ways to pay on eBay - learn the benefits and risks of each payment option.

PayPal

PayPal is the fast, easy and secure way to pay on eBay.

PayPal Buyer Protection

PayPal Buyer Protection offers free coverage up to US $1,000 when you buy from qualified sellers.

eBay Buyer Protection Programme

For most items, eBay covers you up to S$ 330 (minus a $ 42 processing fee) in the event that you don't receive your item or it is significantly not as described.

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