Seller Update: Overview
Keeping eBay a thriving marketplace requires a close partnership between sellers
and eBay to give buyers the experience they expect. We continue to invest in
driving traffic and buyer loyalty, and we need your help to make buyers happy
and keep them coming back. For our part, we’re also taking steps to make it
easier and more profitable for you to sell.
Changes impacting your listings are now being consolidated with more lead time for you to adapt. These updates are scheduled to take place on eBay.com in mid June 2009.
1. Easier, more visual shopping and
buyer incentives to drive more sales
- New item page rolling out to more buyers. New photo zoom coming later
this summer. Get your listings ready now.
- New eBay product pages surfacing to more buyers. List via product details
(formerly called pre-filled item information)
- New way to list in Fixed Price. Offer all variations of one product—e.g.
all colours and sizes—in a single low-cost listing.
2. Key information to set buyer expectations and help reduce your
costs
- New Smart FAQ answers buyers’ top 20 questions before they contact
you.
- Package tracking information right in My eBay—upload tracking information
for buyers to track their packages online
3. Other updates to make selling on eBay more efficient
See Best
Practices and the Seller
Checklist for information about how these updates affect you.
Participate in or view the archives of one of several webinars April
16 and April 22.
Learn more from other sellers and eBay staff on the 4/14
Seller update discussion forum.
4. Sell to more markets with confidence: PayPal Seller Protection
- More Markets. More Sales. Less risk.
- PayPal Seller Protection coverage in 190 markets
to help reduce losses due to unauthorised payments and item-not-received
claims, chargebacks, and reversals
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