A: It’s a community of webmasters, Internet developers and entrepreneurs who earn commissions for
promoting eBay. Affiliates earn commissions when they send new active users to eBay.

A: Joining the Affiliate Programme offers you a free and easy way to make money for driving successful
transactions or new active users to eBay. You’ll also be adding value to the content of your site by
integrating relevant eBay text links, banners and logos. We handle all of the link creation and reporting.
You cash the check! Join now with either Commission Junction or Zanox and start making money.

A: Yes! There is absolutely no cost to become an eBay Affiliate. Join now with either Commission
Junction or Zanox and start earning money today.

A: First, sign up with either of our affiliate partners, Commission Junction or Zanox. Payout structure
through both partners is exactly the same, but they have different graphics available to promote eBay
on your site. After you have completed the application, the relevant partner will then contact you with
information on how to get started. It’s easy, fast, and free.

A: See a complete description of our payment structure.

A: Affiliates get paid every month. After each calendar month, you receive a report to determine the
total amount of revenue and new active users sent from your site. We’ll pay you accordingly on a
monthly basis.

A: You can collect earnings either by check (which will be mailed to you) or direct deposit.

A: Yes. You can operate multiple websites and URLs with a single Commission Junction or Zanox
account.

A: An "ACRU" is a new eBay active user. It is defined as an individual who:

(a) Registers for eBay for the first time
(b) Confirms his or her registration with an eBay-supplied password sent by email
(c) Then goes to eBay and places a bid or uses Buy-It-Now (BIN) to purchase an item within 30 days of
their original registration.

The Programme is not session based - users do not need to click, register and make a bid or use BIN
during the same visit. They can come back and finish the registration process within 30 days.

A: Cookies have two distinct expiration dates correlating with our "Winning Bid" and ACRU tiers.

A: Please see our Best Practices section.

A: While we'd like everyone to promote eBay, there are cases where we can’t allow certain sites to
participate in our Affiliate Programme. We evaluate all affiliate applications and notify each applicant of
acceptance or rejection. We may reject any affiliate application if we determine, at our sole discretion,
that a site is unsuitable for the Programme. Unsuitable sites include those that:

• Promote sexually explicit materials
• Promote violence
• Promote illegal activities
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or
  age
• Include "eBay" or variations or misspellings thereof in their domain names
• Otherwise violate intellectual property rights

If we reject your application, you’re welcome to reapply to the Programme at any time. Also note that if we
accept your application and your site is determined, at our sole discretion, to be unsuitable for the
Programme at a later date, we may terminate your affiliate membership. See Commission Junction's
publisher agreement or Zanox’s publisher agreement.

A: Yes. We accept applications from affiliates based outside the US.

A: Yes. Our Programme is non-exclusive.

A: No. Our affiliates may be either an individual or a formal business/company. Upon registration,
individuals must enter their Social Security Number in lieu of a Tax ID/Business License. Corporations
or companies are required to provide a Tax ID number.

A: Yes. You can have multiple sites as an eBay Affiliate. However, we recommend that you track and
operate numerous sites within a single affiliate account. This allows you to receive a single, consolidated commission check and, more importantly, reach higher tiers within our payment structure.

A: Yes. As an affiliate, you’ll have access to a wide variety of buttons, banners and text links after
signing up for the Programme and are welcome to use any of these. However, you may not alter or modify
any banners or buttons without obtaining prior written permission from eBay and the eBay Affiliate
Team. (You must also secure permission before using any third party's copyrighted materials.)

A: Once you’re registered, you'll be provided with standard links in the Commission Junction or Zanox
interface.

A: You can place and display as many links (both text and banner) as you choose. In fact, we
encourage affiliates to place multiple eBay links and banners on their sites.

A: Place links where they’re easy for visitors to find. They also get more activity when they’re above the
fold on the page. Some areas you may want to place your links include your homepage, your navigation
bar and any other high traffic areas. When links are easily accessible, visitors will be more likely to click
and place bids.

A: Update links frequently. We’re constantly adding new graphics and links to help you meet the
interests of your visitors. Look out for eBay Affiliate Newsletters which feature new banners and
promotions as well as marketing tips.

A: We recommend adding links to each of your websites. The links will be tracked through Commission
Junction or Zanox. All of your sites will be listed under your one account, and you can track each site
with a different PID (Publisher ID).

A: We offer a variety of tools that can be used by all business models, from the occasional blogger to
expert developers. Learn more about our tools.

You can also use our Banners and Logos, available within the Commission Junction or Zanox interface
and access the eBay API.

A: Yes, go to the account management sections on Commission Junction or Zanox to change your
username and password.

A: All account information can be changed within the account management section of Commission
Junction or Zanox.

A: Yes. You can include numerous URLs and websites within a single account so you can get inclusive
reporting, tracking and commissions.

A: Please contact Commission Junction to address any reporting, linking or payment needs via email at
ebayaffiliates@cj.com or via the client services phone line at 805-560-0777. If you are signed up with
Zanox, please email jya@zanox.com or call 86-21-33023649.

A: Yes. Learn about how reporting works in the eBay Affiliate Programme.

A: A cookie is placed when users click on any of the eBay banners or links provided by Commission
Junction or Zanox. Users are then tracked for two distinct time periods. Activity leading to ACRUs are
compensated during a 30 day window. You’ll receive commissions if users click from your site and
completes any of the above transactions during that time.

A: During the month, your reports are based on the first tier. Once the calendar month is over, your
commissions are adjusted according to your achieved tier. Please allow some time for the reports to
reflect your monthly earnings.

A: A PID (or Publisher Identification) is a tracking code delivered by Commission Junction to identify the
traffic you drive. It is critical for tracking and payout. Similarly, Zanox uses a system called Partner
Identification.

To find your PID:
1. Log into your CJ Account Manager
2. Go to the “Account Tab”
3. Go the “Web Site Settings” subtab where you can view all PIDs.

You can create more PIDs if you want to segment your campaign. To add a new PID, click on the button “Add a New Web Site.”

A: OID (Order Identification) can be seen in Commission Junction Account Manager Detail reports. OID
can give you a lot of details about each transaction, and can be used to understand and optimize a
campaign’s performance. Similarly, this can be seen in Zanox’s Advanced Statistics Report.

For example, an OID may appear as:
1235861;1234567890;71211;20060228;20060305;2;17.98;000US;108678540

After reports are downloaded, OID field will appear in the following structure: eBay User ID; eBay Item
ID; Leaf Category ID; Click Date; Bid Date; Quantity Sold; Total GMV; 000US (or 000EX); Record ID

In this example, the OID indicates that for item ID 1234567890, the winning bidder bought two of this
item for a final selling price of $17.98 ($8.99 each). Please note that the selling price does not include
shipping.

A: You must agree to the terms of eBay's User Agreement before joining our Programme. See Commission
Junction's publisher agreement or Zanox’s Publisher Agreement.

A: Yes, all revenues must be reported to the IRS.

A: In order to use the eBay name or logo in press releases or marketing material, you must have approval from eBay. If you're interested, please contact the eBay Affiliate Team.

A: Affiliates will be asked for their Social Security Number or Tax ID number. This information is secure
and is needed only for tax purposes.

A: Yes. We will send periodic newsletters with new Programme updates. You may opt out of the
newsletters if you choose but we recommend that you read them; a lot of important information is sent
through newsletters.

A: We prohibits the use of unsolicited emails or "spam" and reserve the right to terminate the
membership of any eBay affiliate engaging in such practices. Please contact us if you plan to promote
eBay via emails.

A: Please visit www.cj.com to learn more about Commission Junction, or www.zanox.com to learn more
about Zanox.

A: Contact Commission Junction by accessing the help link within cj.com, or send an email to
ebayaffiliates@cj.com. You can also contact Zanox through the help link within zanox.com, or by
sending an email to jya@zanox.com.