Seller Update: Top Rated Seller

Announcement


	Sep 2009 Update

Overview

Top Rated Seller

Tips to improve DSRs

New Stores Experience

Key Differences

	Current	Oct 2009	Apr 2010
eBay US Top-rated seller
REQUIREMENTS
Be a eBay PowerSeller	-	Required	Required
Max DSR 1s or 2s, all 4 DSRs:	-	0.50%* or count of 2**US only	0.50%* or count of 2**US only
Annual volume	-	100 transactions & $3000 GMV over past 12 months from US buyers only	100 transactions & $3000 GMV over past 12 months from US buyers only
Policy Compliance	-	All policies including Seller Responsibilities	All policies including Seller Responsibilities
REWARDS
Discounts	-	20%	20%
Search Standing	-	Raised	Raised
Badge on item page	-	Top-rated seller icon	Top-rated seller icon
Featured First	-	Available	Available
US PowerSeller
REQUIREMENTS
Min average DSR	4.5 Global	4.5 Global	4.60 US only
Max DSR 1s or 2s* - Item Description - Communication - Shipping Time - Shipping Cost	-	-	US only 1.00% 2.00% 2.00% 2.00%
Volume	$1,000 sales/month for past 3 or 12 months (minimum 2 transactions/month) or100 transactions/month for past 3 or 12 months	$1,000 sales/month for past 3 or 12 months (minimum 2 transactions/month) or100 transactions/month for past 3 or 12 months	100 transactions & $3000 sales over past 12 months
Policy Compliance	All policies	All policies	All policies Including Seller Responsibilities
REWARDS
Discounts	4.9 ： 20% 4.8 ：15% 4.6 ： 5%	Top-rated seller 20% 4.9 20% 4.8 15% 4.6 5%	Top-rated seller 20% Other PowerSeller 5%
Search standing	Avg DSR: 4.7 Raised Avg DSR: 4.6 Neutral	Top-rated seller raised Other PowerSeller neutral	Top-rated seller raised Other PowerSeller neutral
Badge on item page	PowerSeller icon	Top-rated seller badge only	Top-rated seller badge only
Featured First	Available to all sellers	Top-rated sellers only	Top-rated sellers only
Other PowerSeller benefits (E.g. Customer support, UPS discounts)	Available	Available	Available
SG/MY/PH/KO/JP/TH/VN/ID/ROW PowerSeller
REQUIREMENTS
Min average DSR	4.50 Global DSR	4.50 Global DSR	4.50 Global DSR
Max DSR 1s or 2s - Item Description - Communication - Shipping Time - Shipping Cost	-	-	On eBay Global sites 1.00% 2.00% 2.00% 2.00%
Volume	$1,000 sales/month for past 3 or 12 months (minimum 2 transactions/month) or 100 transactions/month for past 3 or 12 months on eBay Global sites	$1,000 sales/month for past 3 or 12 months (minimum 2 transactions/month) or 100 transactions/month for past 3 or 12 months on eBay Global sites	100 transactions & $3000 sales over past 12 months on eBay Global sites
Policy Compliance	All policies	All policies	All policies Including Seller Responsibilities
REWARDS
Discounts if aligned with US discount program	4.9 20% 4.8 15% 4.6 5%	Top-rated seller 20% 4.9 20% 4.8 15% 4.6 5%	Top-rated seller 20% Other PowerSeller 5%
Search standing	Avg DSR: 4.7 Raised Avg DSR: 4.6 Neutral	Top-rated seller raised Other PowerSeller neutral	Top-rated seller raised Other PowerSeller neutral
Badge on item page	PowerSeller icon	Top-rated seller badge only	Top-rated seller badge only
Featured First	Available to all sellerse	Top-rated sellers only	Top-rated sellers only
All sellers who actively sell on eBay.com
REQUIREMENTS***
Min average DSR	4.3 (Global)	None	None
Max DSR 1s or 2s:* - Item Description - Communication - Shipping Time - Shipping Cost	-	US only 3.00% 4.00% 4.00% 4.00%	US only 1.00% 2.00% 2.00% 2.00%
Volume	None	None	None
Policy Compliance	All policies	All policies	All policies plus Seller Responsibilities
REWARDS
Discounts	None	None	None
Search standing	Avg DSR: 4.7 Raised Avg DSR: 4.6 Neutral	Neutral	Neutral
Badge on item page	None	None	None
Featured First	Available to all sellerse	Not Available	Not Available

*Based on percentage of transactions with U.S. buyers.

** To ensure that just one transaction won't prevent lower-volume sellers (less than 400 transactions ) from reaping the rewards they deserve, the maximum will be 2 instances instead of 0.50%.

***Sellers who do not meet these minimum requirements will be subject to a demotion in search results and other possible consequences.