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Announcement

  Sep 2009 Update  
Key differences between eBay international sites on Seller update in September 2009

Most of these updates are scheduled to take place the weeks of September 22 and October 1, 2009 on eBay international sites.

  eBay.com eBay.co.UK eBay.De eBay.com.AU
Rewards for sellers delivering great buyer experiences
eBay Top-rated seller status Rates of 1s or 2s left by US buyers on DSR do not exceed 0.50% for any of the DSRs. Any eBay international PowerSeller who actively sell on eBay.com can qualify for it. Rates of 1s or 2s on left by UK buyers DSR do not exceed 0.50% for any of the DSRs. Only EU PowerSellers can qualify until February 2010, then any eBay international PowerSeller can qualify Rates of 1s or 2s left by DE buyers on DSR do not exceed 0.60% for any of the DSRs Only EU PowerSellers can qualify until February 2010, then any eBay international PowerSeller can qualify Not launching
Highest rewards for sellers with great service Top-rated sellers receive 20% discount on Final Value Fees starting October 2009. Non top-rated PowerSellers will receive 5% discount starting April 2010.

Top-rated sellers receive up to 30% tiered discount on Final Value Fees starting January 2010. Non top-rated PowerSellers will receive up to 15% tiered discount starting January 2010.

Top-rated sellers receive up to 30% tiered discount on Final Value Fees starting January 2010. Non top-rated PowerSellers will receive up to 15% tiered discount starting January 2010 Not launching
Minimum Standards for all sellers starting October 2009 Rates of 1s or 2s left by US buyers on Item description <=3%. On Communication, Handling time, and Shipping charges, <=4%. Rates of 1s or 2s left by UK buyers on Item description <=3%. On Communication, dispatch time, and P&P charges, <=4%. Rates of 1s or 2s left by DE buyers on Item description <=4%. On Communication, dispatch time, and P&P charges, <=5%. Not launching
Higher Minimum Standards for all sellers starting April 2010 Rates of 1s or 2s left by US buyers on Item description <=1%. On Communication, Handling time, and Shipping charges, <=2%.

Rates of 1s or 2s left by UK buyers on Item description <=1%. On Communication, dispatch time, and P&P charges, <=2%.

Rates of 1s or 2s left by DE buyers on Item description <=1.2%. On Communication, dispatch time, and P&P charges, <=2.4%. Not launching
New Selling Practices policy Required for Top-rated seller in October and for all other sellers in March 2010

Required for Top-rated seller in October and for all other sellers in March 2010

Required for Top-rated seller in October and for all other sellers in March 2010 Not launching
No optional buyer charges for insurance Launching

Launching

Not launching Not launching
Return policy / handling time requirements Good ‘Til Cancelled listings must specify by Sep 15th 2009

Good ‘Til Cancelled listings must specify by end of Oct 2009

Good ‘Til Cancelled listings must specify by end of Oct 2009 By law, all businesses selling in Australia must offer customers the ability to make returns within a reasonable time period
Enhanced search presents more relevant listings
Updates to Best Match Launching Launching Launching Launching
Auction-style listings with Buy It Now update Launching Not launching Not launching Not launching
Some listing features discontinued Remove Gift, Border, Highlight, Featured Plus, Home Page Featured, Pro Pack; Featured First available only to Top-rated sellers. Remove Border, highlight, bold, Featured Plus; Featured First available only to Top-rated sellers. Remove Border, highlight, bold, Featured Plus, Home Page Featured; Featured First available only to Top-rated sellers. No change
Easier, more profitable selling on international eBay sites
Faster process for unpaid items Launching Launching without Automation functionality Launching without Automation functionality Not launching
eBay dispute resolutions for buyer claims Launch to all transactions made on eBay.com site regardless of buyer or seller registration site;

Sellers have seven calendar days to appeal, replace or refund.
Launch to all transactions made on eBay.co.uk site regardless of buyer or seller registration site;

Sellers have ten calendar days to appeal, replace or refund.
Not launching Not launching
Upload Tracking numbers for more carriers Launching Launching Launching Not launching
Free Shipping Mandates in more Media categories Not launching Launching Launching Not launching
Increased visibility of Store listings and new pricing for Store No change. Store listings keep the existing behavior in search result. No change. Store listings already got increased visibility since 2008. No change. Store listings already got increased visibility since 2008. Launching
Buy Gallery and get all picture services free in CSA & HG categories Not launching Already launched in June 2009 Launching Not launching