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Tutorial - My Messages

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Managing your Messages

Discover how easy it is to manage your messages - all in one place. Here's what you can do:

  • A.Customise your Inbox and other folder views
    The columns and number of messages shown can be tailored to fit your needs. The "Customise" link shows you how.
  • B.Organise by time or sender
    Got a lot of messages to manage? Find just the ones you're looking for. Filter for eBay-sent, all member-sent, or for a specific sender.
  • C.View high-priority alerts
    Alerts need your immediate attention so they'll be at the top of your Inbox view . They will remain there until they've been acted upon. After they've been acted upon, they can be managed like other messages.

  • D.Receive messages just for you
    You'll see messages just for you! Member-to-member messages, Customer Support responses, alerts and information you're looking for to help you on eBay.
  • E.Decide what to do with each message
    You're in control. Delete messages, mark as "read", or "unread". Flag messages if you want to follow up later. Even file messages to folders you create!
  • F.Create and manage your own folders
    Create up to 10 folders and manage your messages, your way!