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eBay Explained

Buying on eBay is simple whether it's DVDs or designer clothes. Whatever you're looking for, you'll find it on eBay!

In order to bid or buy you need to register on eBay. It's easy and FREE!

Simply click on the Register link at the top of any page and complete the registration form.

Once you've completed the form, you will receive a confirmation email from eBay to the email address you submitted during the registration process. Simply follow the instructions to complete your registration.

Learn more about Registration.

There are three ways to find what you're looking for on eBay:

Browse categories: If you want to see what eBay has to offer, browse the categories listed on the Homepage. Click on the category you are interested in or select the Buy button on the navigation bar to display the full category list.

Search by Keyword: If you're looking for something specific, the simplest way to find it is to Search. Type keywords into the search box that best describe what you are looking for or advanced search link for more options.

Learn More about Finding an item.

   Make sure you know what you are buying

Once you find an item that interests you, click on it to view details. Read the item description completely, checking for: item details (size, colour, etc), accepted payment methods, postage costs and return policy. If you still have a question, contact the seller directly.

   Get to know the seller

Check the seller's eBay reputation by clicking on the Feedback rating (the number in brackets) beside the seller's User ID. Click to read what other buyers have said about the seller's reliability, product quality and level of service.

Learn more about reviewing the item & seller

Experience the thrill of placing the winning bid on an auction-style item, or if you know what you want and want to pay immediately, you can look for items that offer Buy It Now.

Place A Bid: Enter the highest price you are prepared to pay for the item and eBay's proxy bidding system will bid on your behalf, only as much as is needed for you to stay the highest bidder.

Buy It Now: If you see Buy It Now on a listing, you can buy the item instantly at that price stated by the seller. There's no bidding involved!

Learn more about bidding & buying

After you have won or purchased the item, either contact to the seller or check the seller's listing or email invoice to find out what the preferred payment method is, and where you should send your payment. The seller will only send the item to you once they have received payment, so ensure that you pay quickly.

If the seller offers PayPal, at the end of the auction or Buy It Now purchase, you will receive either an eBay or PayPal email requesting payment. Learn more.

PayPal is free for buyers and allows you to send payment immediately. Your financial details are never shared with the seller. The faster the seller receives payment, the faster you'll receive your item!

Learn more about Paying    Review our safe payment tips

Once the item arrives, check it thoroughly to make sure it fits the description and has arrived in good condition. If you are pleased with your purchase, leave the Seller Feedback and encourage them to do the same for you.

Learn more about Feedback

Now you've learned the basics of buying you're ready to start discovering the great deals available.

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