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Seller Education - Basic

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Feedback and Stars
What is Feedback?

Every eBay member has a feedback profile - it includes a rating number in parentheses, as well as comments from other members you've bought from and sold to. eBay's Feedback system is a way for all potential buyers and sellers to see your trading history on eBay. As a new seller, you may wish to consider buying some items before you sell your first item. This way, you can build up your feedback score and instill more confidence in potential buyers.

For example: Skippy (125) means that the eBay member with the User ID Skippy has received positive feedback from at least 125 other eBay members.

How does Feedback work?
The feedback rating system is easy. For each unique person you buy from or sell to, you can receive:
  • +1 point for each positive comment
  • 0 points for each neutral comment
  • -1 point for each negative comment
  • A star icon Feedback is 10 to 49 (see below) for 10 or more comments.
When do I check Feedback?
Before you bid on an item, you can check the seller's feedback rating by clicking on the number next to the their name, or from the view feedback request form. Sellers may also want to view the feedback profiles of bidders to see how reliable they've been in the past.

  Tip: In most cases, a high feedback rating is a good sign, but you should always check a member's feedback profile to read comments and look for negative remarks.

What do the different stars mean?
Yellow Star (Feedback is 10 to 49) = 10 to 49 points
Blue Star (Feedback is 50 to 99) = 50 to 99 points
Turquoise Star (Feedback is 100 to 499) = 100 to 499 points
Purple Star (Feedback is 500 to 999) = 500 to 999 points
Red Star (Feedback is 1,000 to 4,999) = 1,000 to 4,999 points
Green Star (Feedback is 5,000 to 9,999) = 5,000 to 9,999 points
Yellow Shooting Star (Feedback is 10,000 to 24,999) = 10,000 to 24,999 points
Turquoise Shooting Star (Feedback is 25,000 to 49,999) = 25,000 to 49,999 points
Purple Shooting Star (Feedback is 50,000 to 99,999) = 50,000 to 99,999 points
Red Shooting Star (Feedback is 100,000 or higher) = 100,000 or more points