Skip to main content

Seller Education - Basic

Choose a topic
  • Click here for:
Welcome to the Postage Centre
What is the Postage Centre?
The Postage Centre is your single source for tips, tools and information for postage on eBay. Whether you are new to selling on eBay or experienced, you're in control of your own sales but here are some tips to help you save time and money. Anyone can learn how to post items effectively!

Why should I include postage costs and transit times in my listing and in Checkout?
  • This will decrease the enquiries you receive from buyers during the listing period and after you have posted the item.
  • It will encourage potential buyers to purchase your item as they will know the total cost and the time it will take to receive the item before bidding.
  • If the postage costs are included in Checkout, eBay will include this information in the end of item emails to your buyers so there is no need for extra emails.
Save Time
How can I save time sending my items?

Use prepaid envelopes. SingPost has prepaid envelopes for local mail up to 20g and come in packs of 10. Once packaged, you can pop it into a mail box rather than queue at the post office.

Use online postage cost and transit time calculators. There are a number of Web sites you can use to save time. Here are a couple you could consider:


Check with your postal or courier provider if you are eligible for a pick up service. SingPost and most couriers offer a pick up service. There may not be a need to wait in those queues, not to mention the time it takes to drive to the post office with those heavy boxes!
Save Money
How can I save money when sending my items?

Buy your postage materials in bulk. Don't forget that some post offices and stationary suppliers will give discounts for bulk purchasing.

Check with your postal or courier provider if you are eligible for volume discounts on your postage costs.

Reduce Risks and Losses

Choose a postage service that offers tracking so you can be covered under PayPal Seller Protection for eligible eBay items paid with PayPal.

Learn how to get covered under PayPal Seller Protection.
Standard Postage Services
The SingPost Web site has time saving features for you. Take the time to work out your approximate postage costs and transit times so that your buyers know this information before they bid, and without having to ask you questions about your item.
 Courier Services
FedEx DHL Hanjin
  • You can call their hotline at (65) 6336 1212 to enquire about their rates and services